The bcc's catering department is made up of our kitchen, dishwashing and service teams, which ensure that events run smoothly. In addition to well-organised procedures, a carefully planned catering process – including the in-house modular tableware series cp08 – enables us to cater for large numbers of participants in a short amount of time.

The well-coordinated team of chefs produces wholesome, high-quality dishes in the bcc’s own modern kitchen, while the logistics staff and dishwashers ensure that thousands of dishes, cutlery and equipment are ready to reuse again after the end of an event. Our service staff are responsible for serving food and drinks and providing attentive service to guests.

The bcc's maintenance team ensures that our listed building remains in perfect condition. The staff assist external contractors with regular maintenance of the building utilities, carrying out repair and electrical work, as well as structural alterations and maintenance. They also work on creative projects.

At bcc, the Front Office, Back Office and Logistic Office ensure that internal processes run smoothly. The teams work closely together, can cover for one another, and rely on structured workflows.

• The Front Office acts as a central point of contact for clients, participants and exhibitors during events. Staff ensure optimal communication between all those involved in the event and monitor the facility's technical systems.
• The Back Office handles a wide range of administrative tasks, from clerical work and office management to bookkeeping.
• The Logistic Office team coordinates deliveries and collections and manages the check-in and check-out of external staff and suppliers.

In addition to these offices are further administrative functions:

• The HR team manages the entire employee lifecycle from recruitment to departure. This includes onboarding, organising training and development programmes, and preparing payroll.
• The Systems Administration team is responsible for internal IT, provides support for employees and collaborates with external IT partners. Their work involves managing hardware and software, as well as implementing digitalisation projects.

The bcc's Project Management team supports clients throughout the planning and execution of an event – from the initial enquiry right through to the post-event evaluation. Project managers and project assistants work closely together in this process.

The project manager acts as the direct point of contact for national and international clients, is responsible for sales and contract negotiations, coordinates services during the event and leads the internal project team.

The project assistant supports the project manager, takes the lead in supporting exhibitors and sponsors, and acts as the direct point of contact in the Front Office during the event.

The cleaning team plays a key role in maintaining and caring for our listed building and works closely with other departments to keep the bcc in top condition.

In addition to daily cleaning and cleaning services for events, the team is also responsible for the office areas and the outdoor spaces surrounding the building – always in accordance with high-quality standards. Staff undertake a wide range of tasks depending on their individual skills and qualifications.

The Setup team is responsible for the event and exhibition equipment, which is tailored to the specific requirements of each event. The team handles both operational and administrative tasks. In addition to designing seating plans and organising high-quality branding services, the Setup team handles the assembly, reconfiguration and dismantling of event-specific seating arrangements.

Whether it's a congress, conference or meeting with high-profile guests from the worlds of business and politics, an effective approach to security is an integral part of the services provided by the bcc. The team is made up of security managers and security staff who plan and implement event-specific security measures in consultation with the clients, the authorities and the internal project team.

Event technology at the bcc is managed by a team of qualified staff, including media, lighting, sound and event technicians, master craftsmen and engineers. The technical project manager is responsible for developing a concept based on the specific requirements for each event. In addition to the available equipment and staff, external specialists and rented equipment are also utilised as needed. In addition to setting up and dismantling the technical equipment, the team also handles the installation of sound, lighting and media technology and operates it during the event.