Our experienced team provides professional support and a comprehensive range of services – all under one roof, all on site.

The services included in the event package relating to use of space ensure a reliable foundation for running events. The event spaces offered are at your disposal, including the standard furniture provided, such as high top tables, conference tables, chairs, counters and lecterns, as well as the venue’s own signage system to help participants find their way around. Rooms are set up once according to the agreed seating arrangements in all rooms. In addition, all standard operational services such as air conditioning, basic lighting, cleaning, water and electricity consumption, and waste disposal are covered. 

A successful event depends on many factors – one of the most important is a well-coordinated catering concept. From the welcome coffee to the afternoon coffee break, every detail is carefully planned and executed. For traditional conference and congress formats, the event package provides clients with not only food and drink but also equipment and service. The experienced staff from the kitchen, service and dishwashing teams ensure everything runs smoothly and meet high standards of presentation, quality and service. 

The in-house, modern kitchen forms the creative and culinary heart of the catering process. Customised catering concepts are tailored precisely to the event format, the target audience and the organiser’s specific requirements. Consistent high quality is guaranteed even for large numbers of guests. Any leftover food is donated sustainably, for example to the Arche or the Berliner Tafel.

The service team at the bcc ensures that catering for participants is carried out reliably. The service staff work dynamically and efficiently behind the scenes while remaining attentive and courteous towards guests. Even at peak times, quality and friendliness remain consistent, and the service is comfortably discreet for guests. 

The dishwashing team ensures that equipment is continuously available throughout the event. Crockery, glasses, cutlery and all other equipment is washed in a modern dishwashing line and promptly returned to circulation. 

High-quality conference technology, powerful IT systems and experienced staff ensure outstanding picture and sound quality, impressive lighting effects and seamless connectivity with the digital world. 

Our focus is on reliability and rapid availability – which is why around 90% of the technology required for conferences and meetings is already on site at the bcc. The event package includes sound, lighting and media technology. Thanks to their modular design, the systems can be quickly and easily expanded with additional elements. Additional elements might include video signals for streaming, audio signals for interpreting equipment, or additional playback devices, e.g. for video clips or voting systems.

Each event has a technical project manager who coordinates the lighting, sound and media teams. On event days, every lecture room is assigned AV support. Depending on the size of the room, a technician either remains in the room at all times or supports several rooms and is available on call. 

The bcc’s entire IT infrastructure provides a stable and high-performance foundation for all digital requirements. Stable Wi-Fi is available throughout the building and on the forecourt.  Redundant internet connections and structured network cabling ensure high reliability in all rooms and foyers. 

The bcc's seating and table concept, manufactured in Germany, meets the highest standards of functionality and design. Other in-house furnishings include bar stools, counters and stage furniture. The bcc works with experienced partners to deliver custom furnishing and design concepts. 

Various seating options allow for flexibility with changing programme items. For example, a lecture room can be converted in a very short time from a daytime event with theatre-style seating to an evening event with banquet seating.

The bcc creates a custom floor plan for each event including seating plans, exhibition areas and installations. These plans are based on vetted procedures and approved layouts and form the binding basis for the event. 

At the bcc, security is not an optional extra, but an integral part of the overall infrastructure.

Based on risk analyses, the bcc works with the event organiser to develop flexible and scalable security concepts. During events, this includes entrance controls, visitor guidance and intervention in the event of disturbances. If there are higher security requirements or official government security levels, these measures are expanded: for example, through additional entrance and bag checks, escorting VIPs or temporary security installations.

A key advantage of the bcc is the combination of trained staff, established partners and well-proven processes. This ensures safe event operations as well as a high degree of reliability, planning certainty and cost transparency. The result is a security concept for every congress, conference and meeting that remains discreet during the event, yet ready any time it matters. 

A dedicated project manager typically supports the event organiser from the initial enquiry right through to the debriefing after the event. As the central point of contact, the project manager collects and coordinates all information and together with a comprehensive team from all departments, ensures the professional planning and execution of the event.

The entire bcc team works closely together to ensure the success of every event. Support covers all areas – from the kitchen to technical services, cleaning to security.  

The Front Office provides round-the-clock support for the organiser and their guests and manages the facility's technical systems. The Logistics Office receives event-related deliveries in advance and takes care of storage and distribution. 

The event package also includes the operation of the cloakroom and the provision of a luggage storage facility for larger pieces of luggage.